Last Updated: [October 26, 2023]
Welcome to videoinvitation.digitalaakar.com (the “Website”), owned and operated by Digital Aakar. We are committed to protecting your privacy and ensuring you have a positive experience on our Website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Website.
1. Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
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Personal Identifiable Information (PII):
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Contact Information: Name, email address, phone number, and physical address when you make a purchase, create an account, or contact us.
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Wedding/Event Details: Information about your wedding or event that you provide for the creation of video invitations (e.g., names of couple, date, time, venue, guest names, photos, music preferences).
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Payment Information: While we do not directly store credit card details, we may collect billing addresses and transaction details. All payment processing is handled by secure third-party payment gateways.
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Non-Personal Information:
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Usage Data: Information about how you access and use the Website, such as your IP address, browser type, operating system, referral source, pages viewed, and the dates/times of your visits.
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Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
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2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide and Maintain Our Service: To create and deliver your video invitations, process your orders, and manage your account.
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To Improve Our Website: To understand how our users interact with the Website, troubleshoot issues, and enhance user experience.
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To Communicate With You: To send you order confirmations, updates, customer service responses, and promotional offers (if you have opted in).
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For Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
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For Marketing and Promotions: To send you newsletters, special offers, and information about our products and services that may be of interest to you. You can opt-out of these communications at any time.
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For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
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For Security: To detect, prevent, and address technical issues or fraudulent activities.
3. How We Share Your Information
We value your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., payment processors, hosting providers, email delivery services). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.
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With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices and Rights
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Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in those emails.
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Access and Update: You have the right to access, update, or correct your personal information. If you have an account with us, you can typically do this through your account settings. For other requests, please contact us.
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Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations to retain data.
6. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Third-Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Get In Touch
If you have any questions about this Privacy Policy, please contact us:
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Phone:
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+91-9310003548
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+91-9899899810
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Email:
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amanpreet@digitalaakar.com
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parkreet@digitalaakar.com
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Address:
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GL-13, Office No.203, Kochhar Tower, Jail Road, New Delhi, Delhi 110058
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